Privacy Policy

Privacy Policy
Last updated: 23/11/2025

1. Introduction
West Midlands Autism & ADHD Assessment Service Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we use your personal data when you visit www.wmaaas.co.uk or contact us.

Data Controller:
West Midlands Autism & ADHD Assessment Service Ltd
Company Number: 15006279
Address: Lyndon House Clinic, 49 Lyndon Road, Sutton Coldfield, Birmingham, B73 6BS
Email: hello@wmaaas.co.uk

We are registered with the UK Information Commissioner’s Office (ICO).

Regulated by the Health and Care Professions Council (HCPC)
Registrant: Dr Laura Onens (Practitioner Psychologist)
Registration Number: PYL37718

2. What Information We Collect

Information you provide:
When you contact us, we may collect your name, email address, phone number, and message content. If you share health-related information, this is treated as sensitive data and handled with strict confidentiality.

Technical information:
We may collect basic technical data such as IP address, browser type, and device information through cookies.

3. How We Use Your Information

We use your data to:

• Respond to enquiries
• Provide information about our services
• Improve our website and user experience
• Meet legal and regulatory requirements

4. Cookies

We use cookies to improve your experience. You can disable cookies in your browser settings, although some parts of the website may not function properly.

5. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies and recommend reviewing them separately.

6. Data Security

We take appropriate steps to protect your data. Access is restricted to authorised individuals who are required to keep your information confidential.

7. Data Retention

• Enquiries: Deleted after a reasonable period if you do not become a client
• Clients: Stored securely in line with our Clinical Privacy Notice

8. Your Rights

You have the right to:

• Access your data
• Request corrections
• Request deletion (where applicable)
• Object to or restrict processing
• Request transfer of your data
• Withdraw consent

To exercise your rights, contact: hello@wmaaas.co.uk

9. Contact

West Midlands Autism & ADHD Assessment Service Ltd
Email: hello@wmaaas.co.uk
Address: Lyndon House Clinic, 49 Lyndon Road, Sutton Coldfield, Birmingham, B73 6BS

You can also contact the ICO (www.ico.org.uk) if you have concerns, although we encourage you to contact us first.